Welcome to Insurance Claims Solutions.
Since 2005, Insurance Claims Solutions, Inc. provides its clients with services related to the management, investigation and adjustment of insurance claims in Puerto Rico.
Our services are characterized by our professionalism, quality in customer service, rapid response, availability and high technical experience in the handling of claims.
Founded by Sr. Jaime E. Lopez; who in his career has gained recognition for the quality in the professional, effective, ethical and high technical management in handling insurance claims.
Claims Management and Investigation
We strive to exceed the expectations of our clients in a professional, honest, ethical and integrated way. So we have the flexibility to create any special service according to the requirements of our customers.
In general, we provide immediate notifications about the receipt of a new assigned claim; identifying our assigned file number and adjuster.
We make contact with the parties in 24 hrs; in the best of situations: inspections, meetings and initial interviews in 48 hrs. Preliminary reports in 21 days; and in most cases where there is no dilatation beyond our control; Claims are settled in 30 days or less.
Clients
The reputation of Insurance Claims Solutions, Inc., for its high quality service and professionalism, has led us to represent leading insurance companies in the local and national market.
Such as:
General Service in Claims
• Claims for liability towards third parties
• “General” property claims
• Condominium Claims
• Claims for fire, water damage, etc.
• Vehicle Claims – Insured and / or Claimant
• Claims for product liability
• Boiler and Machinery Claims
• Claims for “Equipment Break Down”
• Catastrophic Claims – Hurricane and Others
• Claims for Yacht
• Subrogations